Need some answers? Take a look at our frequently asked questions and if you don’t find what you’re looking for, simply contact us — we’re happy to help.
The Grey Sofa Company is an online sofa company that specialises in high-quality grey sofas that are built to last forever! Based in Norfolk, our team has over 140 years combined experience in creating luxuriously comfortable furniture.
We believe that a grey sofa is like the little black dress of home decor. A grey sofa effortlessly blends into any living space with its unrivalled versatility and timeless aesthetic. We’ve got four models in four different sizes and 13 carefully selected fabrics to choose from.
Although we would love to meet all of our customers face to face, unfortunately, we don’t have a showroom just yet, but we are working on it! In the meantime, you can visit our factory, by appointment only, to see the production process, try some of our range, and meet the team. Get in touch to book an appointment.
We currently only ship to the UK. We offer free shipping to all UK mainland postcodes.
We offer a lifetime frame guarantee on all our sofas. This means that in the unlikely event that your sofa frame breaks, we will repair or replace it free of charge. Terms and conditions apply.
We only work with suppliers who use sustainable and ethically sourced materials. Coupled with our lifetime guarantee, this means you’ll struggle to find a more sustainable sofa anywhere else!
All of our sofas are made from high-quality materials, including durable upholstery, UK-made springs for extra support and stability, and birch and beech solid wood frames.
Yes, very! Our sofas are ergonomically designed by our team of furniture experts to be comfortable and relaxing. We use high-quality dense foam interiors in all of our models for extra comfort.
We currently offer 13 carefully selected different grey fabrics to choose from with a variety of textures, patterns, and shades. All of our fabrics are designed by British fabric designers ROMO and Linwood. You can order a FREE sample pack here.
Extremely! All fabrics used are tested and performed on the Martingale Rub test rating to around 30,000. Meaning they are very durable and can easily put up with the rigours of everyday life.
Unlike some others on the market, our covers are 100% removable, and with washable covers you can keep your sofa looking better for longer. This includes seat and back cushion covers, as well as the sofa body covers. Removing it is simple and we even supply you with a specialist tool to ensure a nice clean fit when refitting.
All of our sofa covers are washable. Some covers are machine washable, while others can be dry-cleaned. We include care instructions for each of our fabrics, so please refer to them for more details. With washable covers, you can keep your sofa looking better for longer.
Simply choose your sofa model, size and fabric from our website, add your sofa to your cart and proceed to checkout. It’s that easy! You can order our free sample pack to help you choose the right fabric for your living space here.
As all of our sofas are made to order and lovingly built by hand for you by our team of experts here in Norfolk, delivery is between 6-8 weeks.
We’re only taking orders online right now, but if you’ve got any questions before you order then you can always get in touch on the contact at the bottom of this page, or by emailing help@thegreysofa.com, and we would be happy to help.
We have our very own delivery team who will deliver your brand new sofa straight to your door and place it into your home, in the room of your choice.
We pre-plan all deliveries around you. We always call in advance to discuss the entry into the home through to the room of choice, including any potential barriers and confirm the size of doorways. Customers are advised to check the sizes of the doorways etc to the sizes of the furniture before ordering. Please check the Terms and conditions for more information.
Shipping is free to all mainland UK postcodes. If you’re not based in the mainland UK, then please get in touch with us to discuss shipping.
In the unlikely event that you are not happy with your sofa, you can return it for a full refund within 14 days of delivery. We’ll even come and collect it. Terms and conditions apply.
Simply get in touch with us on the number below, or by emailing help@thegreysofa.com.